Frequently Asked Questions (FAQ)
1. How long does it take to process my order?
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the U.S., while expedited shipping takes 2-4 business days. Delivery times may vary based on your location and unforeseen delays.
3. Can I return or exchange an item?
Yes. Items are eligible for return within 30 days of delivery if they are unused and in original packaging. For exchanges, please contact our customer service team to check availability.
4. What should I do if my item arrives damaged or incorrect?
Please contact us within 7 days of delivery with photos of the item. We will provide a replacement or refund as quickly as possible.
5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your package’s status online.
6. Who can I contact if I have more questions?
You can reach our customer service team at service@unwindfootspac.com. We are happy to assist with any inquiries about products, orders, or returns.
We hope this FAQ helps answer your questions. Your satisfaction is our priority!